Advanced plan

Keep the repair job connected to the customer.

BikeShop Desk gives service work a dedicated workflow without sending the customer’s information, notes, products, and tasks into another disconnected system.

Advanced includes Pro’s Upcoming sorting and due-date markers, and adds service promise dates so the earliest outstanding date comes first.

Service job drawer with bike information, repair stage, parts, and technician tasks

One customer record

Sales and service can live in the same queue

Turn an existing customer entry into a service job without creating a duplicate. The drawer changes to show service details while preserving the customer’s existing notes, products, attachments, and tasks.

Customer bike and requested work
Parts and labor in the same record
Staff-recorded customer approval
Service job label visible in the queue

Fit the workflow to your shop

Create your own service types and repair stages, then connect a saved response to the progress changes your staff uses.

Save progress as it changes

Changing a repair stage saves automatically. When a saved response applies, it opens ready for staff to review and send.

Give technicians a focused view

The Service workspace shows active jobs alongside assigned tasks so technicians can find the next job without sorting through sales inquiries.

Checkout remains in Shopify

Move approved parts and labor into a Shopify draft order

Add the products and services included in the job, create the draft without re-entering the customer, then send the invoice from Shopify or load the draft into Shopify POS.

See the draft order and POS workflow →

See the service workflow on the Advanced plan

BikeShop Desk is currently under Shopify App Store review.

Ask about service jobs