For bicycle retailers on Shopify

Every customer request, in one queue. Every draft order, one click away.

BikeShop Desk helps bike shop teams keep customer requests, notes, and product interests together inside Shopify, organize the team's work, and manage shop-floor inventory — without leaving Shopify admin.

BikeShop Desk is preparing for the Shopify App Store. Contact us for current availability.

Customer queue with statuses, notes, and product interests, available on every plan

Keep the whole team on the same page

Customer queue

See every open customer request, its notes, and the products they're interested in — all in one place, on every plan.

Tasks & calendar Pro

Assign follow-up work to staff, track it on a calendar, and add a time clock across one or more work locations.

Shop-floor inventory Advanced

Search and count stock by brand from a phone, and move a single bike between eligible locations.

BikeShop Desk customer drawer showing a selected bike, product picker, and Create Draft button

From a customer conversation to a draft order — without retyping anything

Add products to a customer's work in the drawer, then create a Shopify draft order without re-entering the customer's information. Then either send an invoice from Shopify or load it directly into POS from the BikeShop Desk tile for a streamlined checkout.

Team tasks and calendar for a bike shop work location

Give the team a clear next step Pro

Assign follow-up work to staff, track it on a calendar, and add a time clock across one or more work locations — so nothing waits on someone remembering a conversation.

Mobile inventory count screen with search and collapsible brand groups

Count stock on the shop floor, by brand Advanced

The mobile companion lets staff search for a product or scroll through collapsible brand groups, then record a count without walking back to a desk. Moving one bike between eligible locations is reflected in Shopify's own inventory adjustment history.

Recording a physical count on your phone does not automatically reconcile Shopify's inventory — it's a count tool, not a sync engine.

Inventory grouped by brand across work locations

See stock and move one bike at a time Advanced

See live stock across every location, grouped by brand, and move a single bike between eligible locations — written straight to Shopify's own inventory and adjustment history.

Advanced call and text history shown inside the customer drawer

Calls and texts, in context Advanced

See call and text history alongside a customer's requests and notes. This requires a separate Aircall Professional account; Aircall subscription and messaging fees apply, and merchant connection setup is part of getting started. BikeShop Desk does not process payment itself.

Pricing

Every plan includes a 14-day trial. Subscriptions are billed and managed through Shopify — there's no separate checkout.

Starter

$79/month

or $790/year

  • Customer queue
  • Customer notes
  • Products linked to customer work
  • Draft orders from the queue
  • Load drafts in Shopify POS
  • One work location

14-day trial

Advanced

$119/month

or $1,190/year

  • Everything in Pro
  • Inventory by brand and location
  • One-bike inventory moves
  • Mobile access and stock counts
  • Calls & texts — Aircall Professional required, separate fees apply

14-day trial

Pricing shown as of September 10, 2026. Subscriptions are managed entirely through Shopify; BikeShop Desk does not offer a free tier or a separate checkout.

Frequently asked questions

Is BikeShop Desk available on the Shopify App Store?

BikeShop Desk is preparing for App Store submission and is not yet publicly listed. Contact us for current availability.

Does BikeShop Desk process payments?

No. Draft orders are created in Shopify, and checkout happens through Shopify — either by sending an invoice or loading the draft into Shopify POS from the BikeShop Desk tile.

Do inventory moves update Shopify automatically?

A one-bike move between eligible locations is written to Shopify's inventory and shows up in its adjustment history. A mobile stock count is a separate count tool and does not automatically reconcile Shopify's on-hand quantities.

What's required for calls and texts?

The Advanced plan's communications features require a separate Aircall Professional account, with Aircall's own subscription and messaging fees. Connecting your Aircall account is part of setup.

Can I change plans later?

Yes — upgrade or downgrade anytime from Shopify's billing settings for your store. If you downgrade, records you built on a higher plan are kept in case you move back up later.

Where is BikeShop Desk hosted, and where is my data?

BikeShop Desk and its primary database run on Render in the United States. See our privacy policy for details on what we collect and how long we keep it.

What happens to my data if I cancel?

See our privacy policy for how long we retain account and customer data after a subscription ends.

Is BikeShop Desk available outside the US?

BikeShop Desk currently targets US merchants in English. Availability outside the US, localization, and multicurrency support are not yet offered.

Have a question before you install?

Contact us about BikeShop Desk